Whistleblowing System
Whistleblowing System is a communication line of the employee and third party in reporting incidents that are suspected to be associated with fraud action, crime, violation of company regulation and code of ethics violations involving employees of the Company and/or parties who have a relationship with the Company.
Implementation of a consistent and firm policy will be one of the efforts to maintain continuing clean business practices, compliance with laws and regulations and uphold ethics.
The existence of Whistleblowing System is expected to encourage employees and the third party to report violations without fear of becoming a victim, discrimination, or having loss. With this whistleblowing policy. It is also expected to encourage the check and balances of all parties in order to raise awareness for all parties in the Company of not committing fraud, violate and abuse of authority.
SUBMISSION ON VIOLATION REPORTS
Submission on violation reports can be done through a dedicated email address to the top management:
Email Address : lapor.peluit@mitra-investindo.com
PROTECTION FOR WHISTLEBLOWERS
The Company commits to provide protection to the whistle-blower to foster security and encourage the whistle-blower to not be afraid of reporting violations. Protection to the whistle-blower will be given in the forms as follows:
- Protection of the confidentiality of the whistleblower’s identity, including the information that can be used to contact the whistleblower;
- Protection of retaliation from the reported party or other parties who have interests in the occurrence;
- Protection from the pressure, employee rights, lawsuits, asset and physical actions.
COMPLAINT HANDLING
The Company ensures that all violation report should be followed up in a good order. Recurrent and systemic violations will be reported to the relevant officials who have the authority to make improvements.
COMPLAINT HANDLER
The whistleblowing system in the Company is managed by the Internal Audit Unit which report to and supervised by the board of director. This unit will periodically check very incoming reports for follow-up.
COMPLAINT HANDLING RESULT
Whistleblowing implementation is considered effective as a means for disclosure of fraud. Following a complaint, the report will be explored by the internal audit team related to the possibility of violations and fraud elements.
During 2021, the Company did not received any complaint or fraud reporting from employee or other parties.